Ajax Hub 2 (4G) Jeweller
Summary
The Ajax Hub 2 (4G) Jeweller represents the pinnacle of professional security system control panels, featuring three independent communication channels: Ethernet and two 4G SIM cards. This advanced hub supports photo verification provided by detectors of the MotionCam series and ensures guaranteed connectivity through parallel communication channels with automatic switching between them in seconds.
Designed for professional security installations, the Hub 2 (4G) utilises two proprietary radio protocols – Jeweller and Wings – working in parallel to guarantee instant data delivery despite weak signals and communication interruptions. The Jeweller protocol handles alarms, events, and readings with up to 2,000m range, whilst Wings manages photo transmission and large data packages with up to 1,700m range, both featuring encryption and device authentication.
With 99.99% server availability through AWS data centres and intuitive Ajax apps for remote configuration, the Hub 2 (4G) provides comprehensive control from anywhere with internet access. The system supports up to 50 users, 50 rooms, 32 automation scenarios, and 25 cameras or DVRs, making it ideal for medium to large-scale security installations requiring the highest levels of reliability and functionality.
Features
- Triple redundancy with Ethernet and dual 4G SIM card connectivity
- Supports photo verification from MotionCam series detectors
- Free over-the-air software updates for continuous improvement
- Direct connection to CMS for professional monitoring
- Integration with third-party CCTV cameras and DVRs
- Multi-channel user notifications via push, calls, and SMS
- Dual radio protocols: Jeweller (2,000m range) and Wings (1,700m range)
- Encrypted two-way radio communication with device authentication
- Frequency hopping against radio interference and signal interception
- Automatic power adjustment of radio transmitters
- Real-time notifications about jamming and connection loss
- Built-in backup battery providing up to 16 hours autonomous operation
- Rapid connection loss detection: Ajax Cloud in 1 minute, devices in 36 seconds
- Tamper alarm protection for enhanced security
- Remote configuration via intuitive Ajax mobile and desktop apps
- 99.99% server availability through AWS data centres
- Compatible with Superior, Fibra, and Baseline product lines
- Support for up to 50 users and 50 rooms
- 32 automation scenarios for intelligent system control
- Up to 25 cameras or DVRs for comprehensive surveillance integration
- 9 security groups for flexible system organisation
- Multiple compliance certifications including EN 50131 Grade 2
FAQ
What makes the Hub 2 (4G) different from other Ajax hubs?
The Hub 2 (4G) features three independent communication channels (Ethernet plus two 4G SIM cards) for guaranteed connectivity, supports photo verification from MotionCam detectors, and provides up to 16 hours of backup battery operation. It’s designed for professional installations requiring maximum reliability.
How does the dual radio protocol system work?
The Hub 2 (4G) uses two proprietary protocols: Jeweller for transmitting alarms, events, and readings with up to 2,000m range, and Wings for photos and large data packages with up to 1,700m range. Both protocols work in parallel with encryption and authentication to guarantee instant data delivery.
Can I monitor and control the system remotely?
Yes, the hub connects to Ajax apps and security companies via secure channels through Ajax Cloud servers with 99.99% availability. You can remotely configure the system and receive all device information from anywhere with internet access using smartphone or PC applications.
How quickly does the system detect communication problems?
The Hub 2 (4G) detects loss of connection with Ajax Cloud in just 1 minute and with individual devices in 36 seconds. Users receive immediate notifications about jamming and connection loss, ensuring rapid response to any communication issues.
What devices and systems can be integrated?
The hub is compatible with all Ajax device lines (Superior, Fibra, and Baseline), supports up to 25 third-party CCTV cameras or DVRs, and can accommodate up to 50 users across 50 rooms with 32 automation scenarios and 9 security groups.
Is the system suitable for professional monitoring stations?
Absolutely. The Hub 2 (4G) is certified to EN 50131 Grade 2 and other professional standards, features direct CMS connection capabilities, and provides guaranteed alarm transmission through multiple communication channels, making it ideal for professional security monitoring applications.
How long does the backup battery last and how is it maintained?
The built-in Li-Ion backup battery provides up to 16 hours of autonomous operation. The system automatically monitors battery status and provides notifications when maintenance is required, ensuring continuous operation during power outages.
Specifications
- Compliance Standards : EN 50131 (Grade 2), PD 6662:2017, NIST (AES-128), SIA CP-01, UL985, UL1023, UL2610, ULC S545, ULC S304
- Communication Technology : Jeweller and Wings proprietary protocols
- Jeweller Communication Range : Up to 2,000m in open space
- Wings Communication Range : Up to 1,700m in open space
- Frequency Bands : 866.0-866.5 MHz, 868.0-868.6 MHz, 868.7-869.2 MHz, 905.0-926.5 MHz, 915.85-926.5 MHz, 921.0-922.0 MHz (depends on sales region)
- Ethernet Connection : 8P8C slot, up to 100 Mb/s
- Cellular Network : 2 slots for micro-SIM cards
- 2G Support : GSM900/DCS1800 (B3/B8)
- 3G Support : WCDMA 850/900/2100 (B1/B5/B8)
- 4G/LTE Support : FDD B1/B3/B5/B7/B8/B20
- Maximum Users : 50
- Maximum Rooms : 50
- Automation Scenarios : 32
- Camera/DVR Integration : 25 maximum
- Security Groups : 9
- Main Power Supply : 100-240V~, 50/60 Hz
- Backup Battery : Built-in Li-Ion 2Ah, up to 16 hours autonomous operation
- Operating Temperature : -10°C to +40°C
- Operating Humidity : Up to 75%
- Protection Class : IP20
- Enclosure Colours : Black, White
- Dimensions : 163 × 163 × 36 mm
- Weight : 362g
- Server Availability : 99.99% (AWS data centres)
- Cloud Connection Detection : Loss detected in 1 minute
- Device Connection Detection : Loss detected in 36 seconds
- Product Line Compatibility : Superior, Fibra, and Baseline mutually compatible
- Complete Set Includes : Hub 2 (4G) Jeweller, Power cable, Ethernet cable, SIM card (depends on region), Installation kit, Quick start guide
Downloads
- Datasheet (Adobe PDF)
- User Manual (Adobe PDF)