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Changes to Huvo delivery charges, and a new £4.75 DPD Pickup service

From today, 23rd September, Huvo’s delivery charges are changing. Two of them are going up, and we’d rather tell you plainly than let you find out at checkout. But there’s also a new option that costs less than anything we’ve offered before – and for a lot of installs it will be more useful than a van turning up at the door.

What’s changing

  • Free delivery threshold: £250. Free UK mainland delivery now applies to orders of £250 and over ex VAT, up from £200.
  • Standard delivery: £9.50 plus VAT. Orders under £250 to a UK mainland address are charged £9.50 plus VAT, up from £8.50.

Standard delivery itself works as it always has: in-stock items ordered before the daily cut-off of 2:30pm are dispatched the same day for next-day delivery.

If you regularly place orders that land just under the new threshold, it’s worth combining them. Two £130 orders cost you £19 in carriage; one £260 order costs you nothing.

New: DPD Pickup from £4.75 plus VAT

Alongside the changes above, we’ve introduced a DPD Pickup service. It’s the most cost-effective delivery option Huvo has ever offered:

  • £4.75 plus VAT on orders under £250
  • Free on orders of £250 and over
  • Two-day service (rather than next day)
  • More than 10,000 pickup locations to choose from, where your parcel is held securely until you collect it

Choose DPD Pickup at checkout, select the location that suits you, and DPD will let you know when your parcel is ready to collect.

Because it’s a two-day service, it won’t replace standard delivery when you need kit on site tomorrow. For everything else – the stock top-up, the next job’s detectors, the batteries and cable – it will save you money and, as often as not, hassle.

Why we think you’ll use it

Collect earlier, collect later

Most pickup locations open earlier and close later than any delivery slot or trade counter. Collect your parcel before you head to site in the morning, or on the way home after a late finish, rather than planning your day around when the driver might arrive.

A fix for difficult sites

Construction sites, locked compounds, new-build addresses the driver’s system doesn’t recognise, sites where nobody is at the gate when the van arrives – these are the deliveries that go wrong. With DPD Pickup, you choose the pickup point closest to the job and the kit waits there until you’re ready for it. No failed attempts, no card through a door that doesn’t exist yet.

Kit near your engineers, wherever they are

If you run national coverage, your engineers probably aren’t passing through the office every week, and they’re rarely at home during the day to sign for a delivery. Now you can place the order from the office and have it delivered to a pickup point near the engineer’s home or the next job, so the kit is there when they are.

Fewer miles, lower emissions

A van dropping a batch of parcels at one shop covers far fewer miles than a van driving to dozens of individual addresses, and there are no repeat journeys for failed deliveries. Every order you route through DPD Pickup takes some mileage and emissions off the road. If your own customers are starting to ask about the footprint of your supply chain, it’s a practical answer.

Delivery options at a glance

ServiceSpeedOrders under £250Orders of £250 and over
Standard delivery (UK mainland)In-Stock, Next day£9.50 plus VATFree
DPD PickupIn-Stock, Two days£4.75 plus VATFree

If you have any questions about how the changes affect your account, or you’d like help finding the nearest pickup point to a job, call our team on 01792 983 170 or email [email protected].

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