Ajax FireProtect 2 AC (Heat/Smoke/CO) Jeweller in White

FAQs

What is the FireProtect 2 AC (Heat/Smoke/CO) and what does it detect?

The FireProtect 2 AC (Heat/Smoke/CO) is a wireless mains-powered fire detector with a backup battery and built-in siren. It detects three types of hazards: smoke using a dual-spectrum optical sensor, temperature changes with two A1R-class thermistors, and dangerous carbon monoxide (CO) levels with a chemical sensor. The detector is designed for indoor installation and covers an area of 50-60 m².

How is the detector powered and what happens during a power outage?

The detector operates on 110-240 V~ mains power and includes a sealed backup battery. During a power outage, the detector continues to operate on battery power, ensuring continuous fire detection throughout its 10-year lifespan. The Battery Life Optimization feature must be enabled to ensure maximum battery life.

Where should I install the FireProtect 2 AC detector?

Install the detector on the ceiling in the center of the room, at least 30 cm away from light fixtures, chandeliers, or decorative objects. Each room should have its own detector. If there are ceiling beams protruding 30 cm or more, install the detector between every two beams. For sloping ceilings, install the detector 60 cm from the highest point. Wall mounting is possible but only 15-30 cm below the ceiling and above doorways.

What should I do if the smoke/heat alarm goes off?

Never ignore the alarm – always assume it’s real and evacuate immediately. Don’t open doors if you feel heat or smoke behind them. If smoke enters a room, stay close to the floor and crawl out, breathing through a wet cloth if possible. Evacuate quickly without packing belongings, arrange a meeting place outside, ensure everyone has evacuated safely, and call the fire department immediately.

What should I do if the CO (carbon monoxide) alarm sounds?

Immediately open all doors and windows to ventilate the premises if safe to do so. Stop using and turn off all fuel-burning devices where possible. Evacuate from the premises leaving doors and windows open. If you have headache and nausea, get medical help immediately as these could be signs of CO poisoning. Call your gas or fuel supplier’s hotline and avoid re-entering until the alarm stops.

How do I connect the detector to my Ajax system?

The detector uses the Jeweller wireless protocol to communicate with Ajax hubs up to 1,700 m away. To add it: open the Ajax app, go to Devices tab, click Add device, scan the QR code on the detector, select a room and group, then turn on the detector by holding the power button for 3 seconds. The detector is compatible with Ajax hubs running OS Malevich 2.18 or later.

What is the Test/Mute button used for?

The Test/Mute button has several functions: in normal mode, it starts a detector self-test; during an alarm, it mutes the alarm for 10 minutes (or interconnected alarms in the system); for faults, low battery, or end of life notifications, it mutes sound and LED indication for 12 hours; and when operating without a hub, it starts network coverage area testing.

How do I know what type of alarm is occurring?

Different alarms have distinct LED and sound patterns: Smoke/heat alarms show a continuously flashing red LED with siren; CO alarms show red LED flashing 3 times every 3 seconds with corresponding beeps; muted alarms show red LED flashing every 4 seconds with no sound; and restoration after alarm shows red LED flashing 2 times in a row.

How often should I test the detector and how?

Test the detector monthly to familiarize residents with alarm sounds. You can test it by pressing and holding the Test/Mute button for 1.5 seconds, or through the Ajax app in the detector settings. Wait at least 3 minutes after turning on the detector before testing. The test checks all sensors – the red LED will flash 5 times for smoke chamber test, then 3 slower flashes for CO sensor test.

What maintenance does the detector require?

The detector has a self-test system and requires minimal maintenance. The smoke chamber is protected from dust and insects, so no cleaning is needed. Clean the detector enclosure with a soft dry cloth when needed – don’t use alcohol, acetone, gasoline, or other active solvents. The detector has a 10-year service life, after which it should be replaced with a new one.

Can the detector work without being connected to a hub?

Yes, FireProtect 2 detectors can operate autonomously without an Ajax hub. In autonomous mode, the detector notifies of fire, smoke, or dangerous CO levels using only the built-in siren and LED indication. However, users won’t receive notifications on Ajax apps, and advanced features like interconnected alarms and remote monitoring are not available.

What does it mean when the detector shows a malfunction?

A malfunction appears when there’s no connection with the hub, the detector’s enclosure is open, backup battery charge is low, the device service life has expired, or there’s a hardware failure. All malfunctions are displayed in the Ajax app with red highlighting in the device states. Fields with malfunctions will show specific error information to help identify the issue.